Frequently Asked Questions

Look for companies with IICRC-certified technicians and valid liability insurance. Avoid cleaners who charge by the room—since room sizes vary, this pricing model can be misleading. Instead, choose a company that charges by the square foot for transparency and fairness. For more tips, visit the Carpet and Rug Institute’s guide on hiring a professional. 

We're mainly able to support the listed communities, but can service other areas (when scheduling is possible).
Share with our team any project for consideration.

Choose a company with IICRC-trained techs, proper liability insurance, and one that charges by square foot, not by the room. 

Different fibers have very different soiling and cleaning requirements. Improper cleaning — especially of nylon — can void warranties and remove stain protection. 

For a quick quote, just send us your room sizes and let us know about any stains or wear. We’ll follow up with a personalized estimate. 

We charge by the square foot to ensure fairness and accuracy—never by the room. Minimum service call: $150. 

Yes! Every first-time customer receives a complimentary bottle of professional spotter to help maintain your carpet between cleanings. 

DIY machines often leave behind moisture and bacteria. Our truck-mounted system fully extracts dirt and moisture for a cleaner, longer-lasting result. 

Poor installation or moisture issues can cause carpet stretching. We offer professional reinstallation and carpet repair to fix it at the root. 

Absolutely. Our methods are pet-safe and highly effective at removing odors, dander, and stains without harsh chemicals. 

DIY methods often leave behind moisture and bacteria. Our professional extraction system removes odors at the source for a truly fresh result. 

Yes. Our process lifts embedded pet hair, dander, and allergens from cushions, crevices, and upholstery fibers — ideal for allergy-sensitive homes. 

We have a $150 minimum service call to ensure every visit includes the right time, care, and equipment for thorough, professional results. 

If your furniture feels sticky, looks discolored, or has visible dark spots on the arms or headrests, it’s time for a professional deep clean. 

Absolutely. As certified upholstery specialists, we tailor our approach based on fabric type — ensuring safe, effective cleaning for even delicate materials. 

Residue from cleaning products and fine dust buildup can cloud your finish. Our deep cleaning and polishing process removes that layer and restores clarity. 

Yes — our team understands the specific care required for engineered wood and uses the proper settings and techniques to clean it safely and thoroughly. 

Professional cleaning with the right tools is key. We use industry-grade solutions and equipment to lift grime while preserving the floor’s protective layer. 

For most homes, once or twice a year helps maintain shine and longevity. High-traffic areas or pet-heavy households may benefit from more frequent service. 

Yes — our minimum service call is $150, which ensures we arrive fully equipped and prepared to provide the best level of service possible. 

Grout is porous and absorbs dirt, grease, and moisture over time. Mopping spreads surface dirt, but professional equipment penetrates deep and extracts what’s trapped. 

If your grout looks dark, stained, or uneven in color — even after scrubbing — it’s a sign you need a professional deep clean. 

Yes, our minimum service call is $150. This ensures our technicians arrive fully equipped to deliver the highest standard of care. 

Absolutely. We use tailored settings and gentle but effective methods to clean natural surfaces like marble, travertine, and granite without damage. 

It depends on the size and layout of the space, but most tile and grout cleanings are completed in just a few hours. 

Yes. We use low-moisture, pH-balanced products made for LVP and vinyl plank floors to avoid warping or edge damage.

Most store-bought cleaners leave residues behind. Our process breaks through buildup and restores the original sheen.

We recommend once or twice per year depending on traffic. Homes with pets, kids, or busy entries may benefit from more frequent cleaning.

Absolutely. We clean with care to protect adhesives, seams, and edges from moisture or product damage.

Our minimum service call is $150, which covers professional-grade tools, certified expertise, and a complete result.

This is often due to poor installation or humidity-related issues. Our re-stretching services smooth out the surface and prevent further wear. 

Yes, we offer precise carpet patching to fix damage like burns, pet accidents, or small tears without replacing the entire room. 

An inspection evaluates carpet condition, installation, and causes of damage — especially helpful for warranty claims or unusual wear patterns. 

In many cases, repair is faster and far more cost-effective. We’ll provide honest recommendations based on the extent of the damage. 

Absolutely. We offer inspection and repair services for both residential and commercial properties, including rentals, offices, and common areas.